At Ask4key, we believe that strong leaders build strong teams — and strong teams build a strong company.
Last week, we gathered our Heads of Department and Team Leaders for a 2-day Leadership and Managerial Skills Training at Maluri Hotel, Kuala Lumpur. It wasn’t just another training session — it was a meaningful pause for all of us to reflect, realign, and grow together as leaders.
We were coached by Mr. Jonathan Chan, who brought us through eight powerful modules that touched on what leadership truly means in our daily work:
🔹 Contracting – setting clarity and expectations
🔹 Communication – finding the courage and empathy to speak and listen
🔹 Manage Humans – understanding people beyond roles
🔹 Solve the Problem – not the person
🔹 NORM – creating shared standards
🔹 Priorities – deciding what truly matters
🔹 Positive Attitudes – leading with calm and intention
🔹 Using Existing Collective Wisdom & Knowledge – growing through collaboration
For many of us, it was a reminder that leadership isn’t about titles — it’s about responsibility, consistency, and showing up for our teams. Seeing our leaders fully engaged, open to feedback, and committed to becoming better for their people truly reflects the culture we want to build at Ask4key.
Thank you to Jonathan for the impactful guidance, and to all our leaders for investing your time and hearts into this. The growth of Ask4key truly starts with each of you.
